Privacy Policy
Effective Date: March 12, 2026
CBI Lighting & Manufacturing ("CBI Lighting," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, https://cbilighting.com/.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name
- Email address
- Phone number
- Company name
- Project details, quote requests, custom order details, and uploaded files
- Any other information you submit through contact forms, quote forms, registration forms, or customer dashboards
Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referral source
- General usage and analytics data
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide customer support
- Prepare and send quotes
- Process custom orders and service requests
- Manage customer accounts or dashboards
- Improve our website, services, and customer experience
- Communicate with you about orders, projects, or updates
- Maintain security and prevent fraud or misuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand site traffic, and enhance user experience.
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
4. How We Share Information
We do not sell your personal information. We may share your information in limited situations, including:
- With service providers who help us operate the website or provide services
- With payment, hosting, analytics, or communication providers
- When required by law, legal process, or to protect our rights
- In connection with a business transfer, merger, or sale of assets
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party sites, including social media platforms and external services. We are not responsible for the privacy practices or content of those third-party websites.
8. Your Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain communications
- Request additional information about how your data is used
9. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website. If you believe a child has provided us with personal information, please contact us so we can review and remove it if appropriate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, you can contact us at:
CBI Lighting & Manufacturing
Pittsburgh, PA
Phone: 412-480-4821
Email: info@cbilighting.com